Shipping Policy

Shipping Policy

Last updated: June 2026

1. Processing Time

All orders are processed within 2–5 business days after order confirmation. Orders placed on weekends or public holidays will be processed the next business day.

2. Delivery Time

  • Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata): 4–6 business days
  • Other cities and towns: 6–10 business days
  • Remote areas: Up to 14 business days

3. Shipping Charges

Shipping charges, if applicable, will be clearly shown at checkout before you complete your order.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order on the courier's website.

5. Failed Delivery

If a delivery attempt fails due to an incorrect address or unavailability, the courier will attempt redelivery. After 2 failed attempts, the order may be returned to us. In such cases, re-shipping charges will apply.

6. Cash on Delivery (COD)

COD is available for eligible pin codes across India. Please ensure someone is available at the delivery address to receive and pay for the order.

7. Contact

For any shipping queries, email us at lunettejewelindia@gmail.com.